Faq

Frequently Asked Questions

How do I pay?

With Wincommerz you can get Visa, Mastercard, DBBL Nexus, bKash, Rocket, Nagad any of that you can pay.

How do I pay with VSA / MasterCard?

After selecting Visa / MasterCard -

  1. Input card number.
  2. Input the Expiry month and Expiry year of the card.
  3. Input cardholder name.
  4. Input the 3 digit CVV code on the back of the card.
  5. Click on the Pay Now button.
  6. Input the OTP number sent to the mobile of the cardholder.
  7. Click the Submit button.
I can't pay with the card.

Contact the issuer bank of your card.

I paid with the card, but it failed.

Please contact our customer care number for details of your payment.

How do I pay by bKash?

If you have a bKash account, you can pay with bKash app.

bKash Payment Steps:

  1. Click On PAY with bKash.
  2. Enter Your bKash Wallet Number.
  3. Enter Your OTP sent to your mobile.
  4. Enter Your PIN Number.
  5. Press Proceed and Done.
How do I pay with a rocket?

Rocket Payment Steps:

  1. Select the rocket from the payment option and enter your 12 digit rocket number in place of the mobile account.
  2. Then enter the PIN number and click on the Submit option.
  3. An 6 digit security code will be sent to your rocket number via SMS.
  4. Enter the 6 digit security code in the Show Security Code box on the screen and click on the GO option.
How do I pay with Nagad?

Nagad Payment Steps:

  1. Input your Nagad account number.
  2. Then click on submit option with PIN No.
  3. The security code will be sent to your number via SMS
  4. Enter the security code in the Display code box on the screen.
What should I do if the internet connection fails at the time of payment?

You can call our Customer Care or report your problem by email ([email protected])

I am paying money with bKash but it is failing.

Contact our Customer Care number for details of your payment.